As we do not sell a tangible product, we cannot process 'returns' in a fashion one would normally connect with the term. If you purchase a novel in the wrong electronic format, we are happy to assist you by providing a different electronic format. Should we verify the file you receive is defective, we will exchange it by sending you a new file or offering a store credit for future purposes. Otherwise, purchases are considered final once the book has been downloaded from your account. At that point, you have effective taken possession of the item and it cannot be retrieved.
We are happy to process refunds in the case of duplicate orders, and funds will be returned by the same means they were received. Alternatively, you may request a store credit for future purchases and the credit would apply automatically to your next purchase.
Please note: We are an ebook publishing company. You will not receive a hard copy of the novel you selected. Refunds will not be given if you did not realize you were purchasing an ebook as each product is clearly identified as an electronic format.
Our print books are not sold through this site, but through vendors such as Amazon, Barnes & Noble, etc. If you purchase a print copy of one of our books through these sites, all refunds, returns, or exchanges would likewise be handled by that site.
You can also familiarize yourself with our rating system to assure you are aware of the content of the book you are purchasing. Beyond sensuality ratings, the books also have content warnings if the book contains elements we consider notable.
Following are the definitions for our rating systems:
Sweet: Nothing more physical described in the book than handholding, brief kisses and embraces. Limited displays of affection. No discussion of arousal. If the characters are intimate, it is within the vows of marriage and only implied behind closed doors.
Blush: Nothing more physical described in the book than handholding, brief kisses and embraces. Limited displays of affection. No discussion of arousal. If the characters are intimate, it is within the vows of marriage and only implied behind closed doors.
Warm: A step up from blush. Prolonged, sensual contact. Long, deep kisses. Touching. "Making Out." Sexual intimacy may occur,, but description goes 'to the door' and stops. No details.
Sensual: All the heat, all the build up. Deep, heart pounding kisses. Desire. Physical need is apparent and obvious, spoken of between them. Physical intimacy is likely, though not guaranteed, and would be described in allusion or implication, not details.
Intense: Highly sexually charged and more mature themes/discussions; however, scenes of physical intimacy will only be appropriate for the story and never gratuitous. Description will be more detailed, though all attempts will be made to keep the language tasteful and without common terms common and familiar to erotica or erotic romance.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
Should you have any questions regarding any information provided on this website, feel free to email us at CustomerService@DesertBreezePublishing.com.